- We deliver our products all around Bangladesh.
- Within Dhaka city the product delivery will take up to 2-3 Days. For delivery outside Dhaka it takes approximately 3-5 Days.
- For Deliveries outside Dhaka, the customer have to collect their products from our designated Courier service outlets.
- ALL OUR DELIVERIES ARE FREE OF CHARGE.
- For cash on delivery, customers will pay to the courier upon receiving their products.
- The delivery time may vary due to Political/Natural disturbances in the country
- We strictly follow a free return policy without any penalties.
- Our customers are advised to check their product upon delivery and can easily return to the delivery person if not satisfied.
- In case of electronic gadgets, the seal can’t be broken.
- For orders outside Dhaka, the customer can courier back the product to our address and we will make the refund.
- We will only accept returns if we find the product Undamaged, Unused and back in original packaging.
- After receiving the product, we will send it through quality check and finalize the refund or replacement as per customer’s choice.
For any inquiry please feel free to contact us at:
The Brand Store
Suite – 179, Level – 08
Mukto Bangla Shopping Complex
Mirpur – 01, Dhaka – 1216
Phone: +88 01400 455 503 (10am – 7PM)